Concierge Service

During your stay with us, our concierges will be happy to help you plan your visit to the region.

Our concierge team knows the area like the back of their hand and can give you tips on all the local attractions, hot spots, best restaurants, and popular events. Simply ask and they’ll make sure you make the most of your visit.

Here are some of the services they can offer. If you have something else in mind, just ask. They’re here to help!

  • Babysitting
  • Caterer
  • Grocery delivery service
  • Local tourist information
  • Massage therapy
  • Private chef
  • Private excursions and tour guides
  • Private visits of art galleries
  • Ready-to-eat meals
  • Reservations for local excursions
  • Ski lift tickets upon arrival
  • Shopping trips
  • Shuttle to Old Quebec
  • Transportation and private driver
  • Transportation to the airport
  • Wine and spirit products delivery service
  • VIP treatment: our housekeepers will prepare and heat your cottage and our valets will accompany you and help you with your bags

[email protected]

Security

The only resort in Charlevoix with 24/7 security.

  • Accompanying to your cottage after hours
  • 24/7 supervision on the entire resort
  • On-site emergency call team
  • Reception Pavilion open 7/7
  • Night patrol on the streets and cottages

Services

* Additional fees of $40 plus taxes per stay apply

No additional charge

  • Bikes
  • Hockey sticks and pucks
  • Ice skates and roller blades
  • Movies on DVD
  • Snowshoes

ACTIVITIES AND RECREATION

  • Outdoor heated pool (open year-round)
  • Sauna and hot tubs
  • Rinks open year-round
  • Beach party
  • Bedtime stories
  • Cross-country skiing and snowshoeing trails
  • Event tent
  • Happy hour with tastings of local products
  • Hike in the woods with guide
  • Hiking trails
  • Karaoke and dancing under the stars
  • Outdoor fireplace and rest area
  • Outdoor movie and video games on giant screen
  • Photo booth with our mascots
  • Playground units
  • Terrace with bar
  • Visits with our mascots
  • Volleyball court

Winter activities

  • Hike to the shelter in the woods for a wine and cheese tasting
  • Hockey and public skate
  • Igloos
  • Maple taffy
  • Giant sledding
  • Wagon rides
Contactez-nous

Nous vous contacterons dans les plus brefs délais !

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